Some patients want the chance to have an initial conversation and to make personal contact. Others simply want the ability to book an appointment online and to have this confirmed. The important thing is to provide the levels of access that both you and your patients are happy with.  Options may range from fully automated diary booking and tele-consultations with aftercare through to telephone points of contact. Whatever your strategy, and this is a critical one, it is important to have the functional and professional channels in place. Synaptic are expert in providing the levels of automation and support that you need.

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